The Carbon to Diamond Medical Respite and Shelter respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.

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1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number

• Donation Information: Billing address, payment method (processed securely through a third-party payment processor)

• Communication Preferences: Newsletter opt-ins and correspondence

• Website Usage Data: Pages visited, browser type, and device information via cookies and analytics tools

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2. How We Use Your Information:

We use your information to:

• Process one-time and recurring donations

• Send donation receipts and tax acknowledgment letters

• Communicate updates about our mission, programs, and events (with your consent)

• Improve our website and donor experience

• Comply with legal obligations as a registered nonprofit

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3. We Do Not Sell Your Data:

The Carbon to Diamond does not sell, rent, or trade your personal information to any third party for marketing purposes — ever.

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4. Third-Party Services:

We use trusted third-party services (such as payment processors and email platforms) that may collect information on our behalf. These partners are contractually obligated to protect your data and use it only for the services they provide to us.

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5. Cookies:

Our website uses cookies to enhance your browsing experience and gather anonymized analytics. You may adjust your browser settings to decline cookies, though some features of the site may be affected.

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6. Data Security:

We take reasonable technical and administrative measures to protect your personal information. However, no method of internet transmission is 100% secure.

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7. Your Rights:

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To exercise any of these rights, contact us at: 📧 info@carbon2diamond.org

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8. Children's Privacy:

This website is not directed to children under the age of 13. We do not knowingly collect personal information from minors.

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9. Changes to This Policy:

We may update this Privacy Policy periodically. The most current version will always be posted on this page with an updated effective date.

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Contact Carbon to Diamond Medical Respite and Shelter

📧 info@carbon2diamond.org| 📞 1-743-888-5556